Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://siriuscandleco.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that may be installed. As you browse, we also gather information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”
We collect Device Information using the following technologies:
Cookies – Data files placed on your device, often with an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
Log files – Track actions on the Site and collect data such as IP address, browser type, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – Electronic files used to record browsing behavior.
When you make a purchase or attempt to do so, we also collect certain personal details including your name, billing and shipping address, payment method (including credit card details or payment providers like PayPal), email address, and phone number. We refer to this as “Order Information.”
When we say “Personal Information” in this policy, we’re referring to both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
- Fulfill your orders (including processing payment, arranging shipping, and sending confirmations)
- Communicate with you
- Screen orders for fraud or risk
- Send marketing or promotional content in accordance with your preferences
We use Device Information to:
- Monitor for fraud or suspicious behavior
- Improve and optimize the performance and design of our Site
- Analyze how visitors interact with the Site and measure marketing effectiveness
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help operate our business, including:
- Shopify, our ecommerce platform. Learn how Shopify uses your data here: https://www.shopify.com/legal/privacy
- Google Analytics, to understand website usage. Learn more: https://policies.google.com/privacy
To opt out: https://tools.google.com/dlpage/gaoptout
We may also share your information to comply with legal obligations, respond to lawful requests, or protect our legal rights.
Additionally, we may use your information for personalized ads or marketing, such as through Facebook, Google, or similar platforms. You can learn more about how targeted advertising works by visiting the Network Advertising Initiative at:
http://www.networkadvertising.org/understanding-online-advertising
Your Rights
If you are a resident of the European Union, United Kingdom, or other applicable jurisdiction, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us using the details below.
Please note that your data will be stored and processed in the United States and/or Canada.
Data Retention
We retain your Order Information for our records unless you request that we delete it.
Changes
We may update this policy from time to time to reflect operational, legal, or regulatory changes. The most recent version will always be available on our website.
Contact Us
If you have any questions, concerns, or would like to make a privacy-related request, please contact us at:
Sirius Candle Co.
email: siriuscandleco@gmail.com
SMS Marketing Policy
By subscribing to SMS notifications or marketing, you consent to receive messages regarding your orders (including cart reminders) and promotional content. Consent is not a condition of purchase.
Your phone number and order details may be shared with our SMS platform provider for the purpose of sending messages. Carrier message and data rates may apply.
To unsubscribe, reply STOP to any text. For help, reply HELP or contact us via email. Unsubscribing by any other means (e.g., casual replies) may not be effective.